Terms & Conditions

Welcome to NovaFerrum.com. These Terms & Conditions (“Terms”) govern your use of our website, products, and services (the “Site”) operated by NovaFerrum (“we,” “us,” “our”). By accessing or using this Site, you agree to be bound by these Terms. If you do not agree, please do not use our Site.

1. Use of Site

1.1 You must be at least 18 years old (or the legal age of majority in your jurisdiction) to use this Site.
1.2 You agree to use the Site only for lawful purposes and not in any way that infringes on the rights of others or restricts their use of the Site.
1.3 We reserve the right to refuse service, terminate accounts, or remove content at our discretion.

2. Product Use and Restrictions

2.1 All products sold on NovaFerrum.com are intended solely for personal, end-user consumption.
2.2 Resale, redistribution, or listing of NovaFerrum products on any third-party websites, online marketplaces (such as Amazon, eBay, Walmart, Etsy, or others), or physical stores is strictly prohibited without our prior written consent.
2.3 Any violation of this clause may result in immediate order cancellation, account termination, and possible legal action.
2.4 We reserve the right to monitor purchases and take necessary action against suspected unauthorized resale activity.

3. Products, Orders & Pricing

3.1 Product descriptions, pricing, and availability are subject to change without notice.
3.2 We make every effort to display product images and colors accurately, but variations may occur due to device settings.
3.3 We may limit or cancel quantities purchased per person, per household, or per order at our discretion.
3.4 We reserve the right to correct any errors or inaccuracies in pricing or product information, even after an order is placed.

4. Payment

4.1 Payments must be completed through the approved payment methods available on our Site.
4.2 By submitting payment, you agree to the terms and conditions of our payment processors.
4.3 All transactions are processed securely. Your payment data is handled according to our Privacy Policy.

5. Shipping & Delivery

5.1 Estimated delivery times are provided for guidance only and may vary.
5.2 We are not responsible for delays caused by customs, carriers, or other circumstances beyond our control.
5.3 Customers are responsible for providing accurate shipping information and for any applicable import duties or taxes.

6. Return & Refund Policy

6.1 Our Return & Refund Policy (available here) forms part of these Terms.
6.2 Refunds or replacements are subject to the terms outlined in that policy.
6.3 We reserve the right to refuse returns that do not meet the policy criteria.

7. Intellectual Property

7.1 All content on the Site — including text, graphics, logos, images, audio, and code — is the property of NovaFerrum or its licensors.
7.2 You may not copy, reproduce, distribute, modify, or create derivative works from any content without our prior written consent.

8. User Content

8.1 If you submit reviews, comments, or feedback (“User Content”), you grant NovaFerrum a worldwide, royalty-free, non-exclusive license to use, reproduce, and publish such content.
8.2 You represent that your User Content does not violate any laws or third-party rights.
8.3 We may remove or edit any User Content at our discretion.

9. Warranty & Limitation of Liability

9.1 All products and services are provided “as is” and “as available” without any warranties of any kind.
9.2 To the fullest extent permitted by law, NovaFerrum disclaims all warranties, express or implied, including merchantability or fitness for a particular purpose.
9.3 In no event shall NovaFerrum or its affiliates be liable for indirect, incidental, or consequential damages arising from your use of the Site or our products.

10. Indemnification

You agree to indemnify and hold harmless NovaFerrum, its officers, employees, and affiliates from any claim, loss, or expense arising from your violation of these Terms or misuse of our products.

11. Governing Law

These Terms are governed by and construed under the laws of [insert jurisdiction – e.g., the State of California, USA / State of New York / India as applicable], without regard to conflicts of law.
You agree to submit to the exclusive jurisdiction of the courts in [insert city/state] for resolving any disputes.

12. Changes to Terms

We may update these Terms at any time. The revised version will be posted on this page with an updated effective date. Continued use of the Site constitutes your acceptance of the revised Terms.

13. Severability

If any part of these Terms is deemed unenforceable, the remaining provisions will continue in full force and effect.

14. Contact Information

For any questions regarding these Terms, please contact us:
Email: customerservice@gensavis.com

Thank you for choosing NovaFerrum.
We appreciate your trust in our products and are committed to providing you with safe, high-quality supplements.